Mod-01 Lec-13 Competing Through Service Quality | Courses.com

Course Lectures

Mod-01 Lec-01 Concepts in Quality Management - I
Prof. Tapan P. Bagchi

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Mod-01 Lec-02 Concepts in Quality Management - II
Prof. Tapan P. Bagchi

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Mod-01 Lec-03 Concepts in Quality Management - III
Prof. Tapan P. Bagchi

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Mod-01 Lec-04 Initiating Six Sigma
Prof. Tapan P. Bagchi

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Mod-01 Lec-05 Review of Probability and Statistics - I
Prof. Tapan P. Bagchi

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Mod-01 Lec-06 Review of Probability and Statistics - II
Prof. Tapan P. Bagchi

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Mod-01 Lec-07 Review of Probability and Statistics - III
Prof. Tapan P. Bagchi

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Mod-01 Lec-08 Review of Probability and Statistics - IV
Prof. Tapan P. Bagchi

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Mod-01 Lec-09 QM Systems Overview
Prof. Tapan P. Bagchi

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Mod-01 Lec-10 Cost of Quality and TQM Tools
Prof. Tapan P. Bagchi

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Mod-01 Lec-11 QFD and ISO 9000
Prof. Tapan P. Bagchi

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Mod-01 Lec-12 QS 9000 and Awards
Prof. Tapan P. Bagchi

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Mod-01 Lec-13 Competing Through Service Quality
Prof. Tapan P. Bagchi

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Mod-01 Lec-14 Introduction to Project Management
Prof. Tapan P. Bagchi

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Mod-01 Lec-15 Project Life Cycle
Prof. Tapan P. Bagchi

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Mod-01 Lec-16 Critical Path Method
Prof. Tapan P. Bagchi

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Mod-01 Lec-17 Measurement System Analysis
Prof. Tapan P. Bagchi

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Mod-01 Lec-18 Acceptance Sampling
Prof. Tapan P. Bagchi

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Mod-01 Lec-19 Design of Sampling Plans
Prof. Tapan P. Bagchi

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Mod-01 Lec-20 MIL-STD-105E Sampling Plan
Prof. Tapan P. Bagchi

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Mod-01 Lec-21 Introduction to SPC
Prof. Tapan P. Bagchi

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Mod-01 Lec-22 Control Chart Examples
Prof. Tapan P. Bagchi

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Mod-01 Lec-23 Control Charts by Excel
Prof. Tapan P. Bagchi

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Mod-01 Lec-24 Process Capability
Prof. Tapan P. Bagchi

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Mod-01 Lec-25 Quality Function Deployment
Prof. Tapan P. Bagchi

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Mod-01 Lec-26 Design of Experiments - Overview
Prof. Tapan P. Bagchi

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Mod-01 Lec-27 Planning for DOE
Prof. Tapan P. Bagchi

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Mod-01 Lec-28 Factor Effect Calculations
Prof. Tapan P. Bagchi

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Mod-01 Lec-29 ANOVA in DOE
Prof. Tapan P. Bagchi

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Mod-01 Lec-30 Benchmarking in Six Sigma
Prof. Tapan P. Bagchi

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Mod-01 Lec-31 How to Benchmark
Prof. Tapan P. Bagchi

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Mod-01 Lec-32 Six Sigma in Supply Chains
Prof. Tapan P. Bagchi

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Mod-01 Lec-33 Taguchi Methods
Prof. Tapan P. Bagchi

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Mod-01 Lec-34 Robust Design
Prof. Tapan P. Bagchi

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Mod-01 Lec-35 The Journey to Six Sigma
Prof. Tapan P. Bagchi

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Mod-01 Lec-36 A Case Study of Defect Reduction
Prof. Tapan P. Bagchi

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Mod-01 Lec-37 DFM & Reliability
Prof. Tapan P. Bagchi

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Mod-01 Lec-38 Failure Modes & Effects Analysis (FMEA)
Prof. Tapan P. Bagchi

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Mod-01 Lec-39 Implementing Six Sigma
Prof. Tapan P. Bagchi

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Mod-01 Lec-40 Getting Results From Six Sigma
Prof. Tapan P. Bagchi

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